Privacy Policy

Privacy Policy

Harmony Cleaning Service (“Harmony Cleaning,” “we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy (“Policy”) explains how we collect, use, and safeguard your information when you interact with us—whether through our website, over the phone, by email, or in person.

This Policy applies to information collected via our website, contact forms, marketing materials, and any other interactions you may have with Harmony Cleaning Service that reference or display a link to this Policy. By using our website or engaging with us, you agree to the practices described here.

1. How We Collect Your Information

We may collect information from you in a few different ways:

Information You Provide Directly:
This includes your name, address, email, phone number, service details, or payment information provided when:

Requesting a quote
Scheduling a cleaning service
Contacting us via phone, email, or website form
Subscribing to our newsletter

Information We Collect Automatically:
When you visit our website, we may automatically collect:

Your IP address, browser type, device details, and general location
Website usage details (e.g., pages visited, time on site)
Cookies and similar tracking technologies

Information from Third Parties:
We may receive limited data from third-party service providers who help with things like payment processing, digital marketing, or analytics.

2. How We Use Your Information

We use your information to:

Provide and manage cleaning services
Respond to service inquiries or support requests
Process payments
Send appointment reminders or service updates
Offer promotional offers, with your consent
Improve our website and service offerings

3. Legal Basis for Processing (Ohio & U.S. Law)

We process your personal information under the following lawful bases:

To fulfill a contract or provide a requested service
To comply with legal obligations
For legitimate business interests (e.g., improving services)
With your consent, where required (e.g., for marketing)

4. Sharing Your Information

We do not sell your personal information.

We may share limited information with:

Service providers (e.g., payment processors, email service providers)
Marketing or IT vendors who assist in running our business
Government agencies, if legally required

All third parties are required to protect your data and use it only for the purpose we specify.

5. Your Privacy Rights

If you are a resident of the United States, including California, you may have rights under state privacy laws. These may include:

Accessing the personal data we hold about you
Requesting corrections or deletions
Opting out of promotional communications

To exercise your rights, email us at: [email protected]

6. Data Security

We take reasonable steps to protect your information using modern security practices. While no system is completely secure, we implement safeguards to prevent unauthorized access.

7. Data Retention

We retain your information only as long as necessary to:

Fulfill the purposes outlined in this Policy
Comply with legal or accounting requirements

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.

9. Do Not Track

Our website does not respond to “Do Not Track” signals from web browsers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Your continued use of our website or services indicates your acceptance of those changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Harmony Cleaning Service
Email: [email protected]
Phone: (330) 523-9080
Location: Ohio, United States

Last Updated: 5/30/2025